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Retail

70% INCREASE IN USER CONVERSIONS

Client Background

Located in the heart of Silicon Valley, our client offers Natural and organic sun dried fruits and tomatoes from the family farm that are perfect for the home cook, industrial ingredients & food service.

Business Challenge

The organization wanted a digital makeover in harnessing the viable options. One of the foremost need was to change the site to an e-commerce friendly mode and enable shipping and delivery payment options to be made available. The online store set-up was needed to cater to the needs of mobile-savvy customers and to increase up sell and cross-sell activities.

Solution

A detailed assessment and evaluation of the site was the first step with the suggestion to implement the Drupal platform for their new online store. With our team of experienced Drupal developers, we successfully built the site on-time, with a personalized and customized design for the client. We integrated an in-store display to access the e-commerce sections of the site and integrated the new site with their existing CRM as well. A successful transference of the offline database to online was completed. A Customized filtering option was incorporated to provide a convenient shopping experience.

Business Outcome

Sykasys provided the client what they set out to achieve – a delightful customer shopping experience for their clients. A phenomenal increase in new customer base, new online order option feature, reduced waiting time for checkout and payment were all collective attributes that increased customer loyalty and our client’s success ratio. We delivered an omnichannel user experience and digitalization of event management-booking, cancellation, announcements etc. which resulted in sales conversion and business outcome.
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Creative design
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drupal development
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E-commerce development
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CRM Integration
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digital strategy
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maintenance and support